FAQ – Doctors

HealthSteer FAQ

Frequently Asked Questions

Please tap the headings for more info.

HealthSteer is a team of Clinicians, Software Engineers, Testers, Managers and Pharmacists all working together to help put patients first, digitally. We are innovators in our own respective fields. We are the future of healthcare. We are regulated by the CQC as a service provider of digital healthcare services.

In our website healthsteer.co.uk, go to the bottom of the page and click ‘Apply Now’ under Doctors Registration. Please send us your details in the contact form and we will be in touch with you to discuss your requirements.

You can work a number of hours to suit you, however we would prefer a minimum of 4 hours per week.

GP consultations are 10 minutes. You will be notified 2 minutes before the 10 minutes ends to ensure you keep to time apply an extension to the call with the patient. You are able to complete any Prescription, Fit Note, Referral Letter and your own Consultation notes either whilst on the call or after the call with your patient has ended.

Patients book an appointment online through the website by clicking book appointment. The next available GP then takes the appointment.

The conditions are the same as those treated in a GP clinic environment. Thus, we cover a broad range of conditions, from hay fever to anxiety, STDs to UTI.

Absolutely! Some GPs choose to work at their clinic and work with us. In fact, we encourage this so as not to forget the physical aspect of your clinical training. It is entirely your choice and can fit around your lifestyle.

Not at all. We have ensured the platform is user-friendly and simple to use. A HealthSteer service member will help guide you throughout the process and make sure you are not only familiar, but also comfortable with all aspects of working on the platform and ongoing support is always available.

Anywhere in the world as long as you have good Wi-Fi access. A quiet, private space such as from home or an office would be ideal.

We hope, a great reputation for being a great online doctor. Monetarily our Healthsteer Team will discuss this with you in more detail once you go through the registration process.

Yes. We are here to support you in any way possible. From training to helping you find your way. Please feel free to reach out to us whenever you need help.

You will receive full onboarding training with our Operations Team. They will show you how the system works and get you set up on the day. After the onboarding day you will have access to training guides and a contact number to reach the Operations Team for any queries you may have.

We will provide regular updates and refresher training, and this will be advised by the Operations Team.

To report any issues, you can contact our Operations Team who are here to help you. You can either give us a call or send us an email. There is also an option within the Consultation Room if you need to report any issues regarding the patient.

Although we provide Group Indemnity, we nonetheless run the risk of not being able to cover you if you move to a different healthcare provider. As such, having your own Indemnity means you are always covered, now and in the future.

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